Refund policy

Trini Skies Return & Refund Policy

We want you to love your purchase from Trini Skies. If you’re not completely satisfied, we’re here to help.

Return Window

• Returns are accepted within 30 days of delivery.

• Items must be unused, unworn, unwashed, and returned in their original condition with tags and packaging.

• Final sale items, swimwear worn without protective hygiene liners, and personalized/custom items cannot be returned.

How to Start a Return

1. Email us at triniskies@gmail.com with your order number and reason for return.

2. We’ll confirm your eligibility and provide return instructions.

3. Customers are responsible for return shipping costs.

Refunds

• Once we receive and inspect your return, we’ll notify you of approval or rejection.

• Approved refunds will be processed to your original payment method within 10 business days.

• Please allow additional time for your bank or credit card provider to post the refund.

Damages & Issues

• Please inspect your order upon delivery.

• If you receive a defective, damaged, or incorrect item, contact us immediately at triniskies@gmail.com so we can evaluate the issue and make it right.

Exchanges

• The fastest way to exchange an item is to return it and place a new order for the preferred size or color.

• Trini Skies reserves the right to refuse returns that do not meet policy requirements.